6. Withdrawal and returns

In accordance with the law, any individual buyer has a right of withdrawal of 14 days from receipt of the package, unless exceptions are provided by law.

• To exercise this right, the buyer must notify their decision to the Seller by email or mail.
• Item complete and unmodified.
• Item properly protected, with appropriate tracked and insured return shipping.
• Return costs are the responsibility of the buyer, except in the case of a clear error by the Seller (item not conforming to the description).
• The buyer is responsible for the return until proper receipt by the Seller. If the item is returned damaged, incomplete, or without its original packaging, a reduction may be applied, or the refund may be refused.
• In case of an error by the Seller (non-conforming, damaged or incorrect item), return shipping costs are refunded up to the amount paid for the original outbound shipping (reasonable return method). Any extra cost resulting from more expensive packaging or shipping chosen by the buyer remains at their expense.

Return address:
SAS Cyber-Invest, 50 ZA de l'île sud, 74910 Seyssel, France.

Remboursement

Pour plus de détails sur les délais et modalités de remboursement, consultez la page « Politique de remboursement ».